![]() Because equipment is purchased at different periods, the answer usually is (after a pause) “the contract renewal dates are all over the place.” We can feel their anxiety because of the fear that some of the equipment has fallen off support without them knowing and for the dread of having to put a list together. When we are working with customers, the one thing that makes them sigh every time is when we ask if they have a list of equipment and if they know when the equipment comes up for renewal. We Know HP Care Pack Serial Number Lookup Is Painful – We Hear it All of the Time Would you like to learn more about our HP warranty check solutions? Please read more here or contact us.Determine your HP Care Pack lookup by serial number for your warranty status but there are easier ways to track all of your equipment. Learn more about the Warranty Check Capabilities of Endpoint Insights These reports help identify computers that need to be replaced and aid with budget planning for a business. Endpoint Insight’s powerful engine delivers comprehensive reports for both Power BI and SSRS file formats to Configuration Manager in less than one hour. Additionally, Endpoint Insights is capable of retrieving warranty information from multiple computer manufacturers. Recast’s Endpoint Insights removes the time needed to investigate and determine the product numbers for computers with duplicate serial numbers. Notice that the warranty start dates are 10-years apart? Below are screenshots of the details Endpoint Insights returned about the two computers I used in my earlier example about duplicate HP product serial numbers. Using Endpoint Insight’s automated process drastically cuts the cost (i.e., the time) of trying to find the serial numbers for HP, check warranty status, and troubleshoot the issues if you can’t do it initially. How can you accurately determine the HP warranty status for a computer without having to visit each one for the product number? Recast Software’s Endpoint Insights to the rescue!Įndpoint Insights, through a series of processes, collects the HP warranty status for all your computers and returns the results to Configuration Manager. You might find it hard to believe, but it is not uncommon for companies to have computers that are 10-years of age or older, so the odds are fairly high that they have computers with duplicate serial numbers. You can see that each computer has the same serial number, but different product numbers and, as a result, a different HP warranty status. I happen to know the product number for each of the computers I’m using in this example.Ībove are the results. In a large environment with thousands of computers, especially if Configuration Manager (SCCM/ConfigMgr/MEMCM) is used, it isn’t practical to visit each computer to manually collect the product number information. In a small company with only a few computers, this is generally not a hard thing to do. According to HP’s website, you require direct access to the computer (i.e., you must physically examine the computer) in order to determine the product number. How can you get the product number? It’s not available in any automated fashion. What happens, then, if you have a computer with a recycled serial number? I’m going to use this recycled serial number, CND8080DZL, to demonstrate the problem.Īfter entering the serial number in both HP warranty status look-up sites, I am prompted (see above) with an error message that says to enter the product number before I can see the HP warranty check status details for each search request. Oftentimes, however, you won’t know a computer’s serial number is recycled until you are trying to find out its warranty status. In most cases, when the serial number is not duplicated, you simply enter the computer’s serial number and get your answer through the HP warranty look up. They both use the same source to determine the HP warranty status, and this brings us back to the issue you may face when you do an HP warranty check. If you are only performing the HP serial number lookup on one computer, go here, whereas, this HP warranty status look-up site allows a user to check up to 20 computers at a time. There are at least two different places where you can perform an HP warranty check. Did you know, however, that HP recycles its serial numbers every 10 years? This can make it very challenging when you are trying to determine the actual HP warranty status of both old and new computers through an HP serial number check. ![]() Most large computer manufacturers, including HP Inc., provide support through sites where you can perform an HP warranty check for any computer device by inputting its serial number. ![]() When you know the warranty status for each of your computers, you can start budgeting for new ones and replacing older HP products based on your company’s computer lifecycle policy.
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